The Ornament Shop is open from 9:00 AM to 11:00 PM EST. However, you can order online 24 hrs a day. If you have questions about an order, please call during the times listed above.

You may also call (419) 427-8506 and place an order. We take VISA, Mastercard, AMEX and Discover. We also take checks and money orders, but ask that you call and check availability prior to sending a check. We will hold an item for you for 10 days. If we do not receive payment with 10 days we will sell the item to another customer.

Check orders are held 7 business days to allow for the check to clear (If you are in a hurry we suggest using a money order or credit card).

Send Checks to:

The Ornament Shop
P.O. Box 1071
Findlay, OH 45839-1071

Make check payable to The Ornament Shop and include a note stating what you are buying.

Shipping Charges are as follows:


Total Order       Shipping Charge

Under $100   -        $5.95
$100 - $200 -       $10.00
each additional $100 - add $1.00
If your zip code starts with an 8 or a 9 - add $1.00

Shipping may be higher if large quantities of ornaments are ordered. Charge will be based on weight.

Overnight shipping is available for an additional charge.

Sales Tax of 6.0% is charged on all Ohio residents. All orders over $100 are shipped insured.

There is a 15% restocking charge on returned merchandise. This fee is not charged if there is an error on the part of The Ornament Shop.

Should you receive a damaged item, we must be notified within 10 days of receipt and you will be instructed how to return the item for exchange or refund. In the event you wait beyond the 10 day period a refund or exchange will not be given.

No refunds will be given after 90 days of date or purchase.